Since 2012, I have been working full- or part-time as a design strategist and facilitator for small businesses, non-profits, large companies, municipalities, and community-based organizations. Through both paid and pro bono work, I’ve created a fantastic body of work and knowledge I use to inform every project I work on.
In my role as advisor, I use my skills as a master facilitator, design strategist, service designer, (sometimes) negotiator, business strategist, workshop developer, etc. to generate thoughtful, comprehensive strategies for clients. I split my time between paid and pro bono work, so no matter what size the project or organization, I can have the impact I want.
Whether I’m designing workshop curriculum for a citizen-led movement, creating a customized innovation model for a huge enterprise, or bringing multiple agencies together to collaborate on a new services portal for a large city, my process involves thinking holistically about inputs and outputs that will mean success for my clients.
In my last full-time position at Constant Contact in Waltham, Massachusetts, I served as facilitator and design strategist for small businesses involved in the Small Business InnoLoft program. Along with my mentor, C. Todd Lombardo, and others, I helped found the InnoLoft to help cohorts of small businesses and non-profits strategize their paths to success.
Aside from working with InnoLoft cohorts, I also worked with Constant Contact’s 1200+ person staff to create and present innovation programming including hackathons, group discussions on company policy, conference presentations, “How To…” workshops for design thinking methods, design sprints, and more. I also established Constant Contact’s internal meditation program, providing daily mindfulness opportunities at their Waltham headquarters.
I’ve been proud to become part of a vast network of entrepreneurs and technologists around the world. My clients have included: The Commonwealth of Massachusetts, UST Global, Delta Epsilon Mu Service Fraternity, Somerville ARTFarm, the Cities of Cambridge, Boston, and Somerville, the Federal Reserve Bank of Boston, the Bermuda Economic Development Council, TEDxSomerville, Code for Boston, the Melanoma Foundation of New England (MFNE), Startup Weekend, Represent.US, The Boat for Kids Who Don’t Paddle Good, and more.
A few success stories:
Boston Federal Reserve Bank Hackathon
- Helped guide the Melanoma Foundation of New England through new program designs for students, partners, and adults
- Facilitated Bermuda’s first Startup Weekend, and introduced design thinking methods to small businesses
- Helped create more than two dozen jobs in the last six months of his time at Constant Contact
- Facilitated Code for Boston's Core Team retreat, helping them to define their mission, and develop a path for the future of the Brigade
- Serves on the board of TANHC, whose vision is that “entrepreneurship is a right, not a privilege"
- Organized and facilitated events including CodeAcross and National Day of Civic Hacking as part of Code for Boston’s core team